Keep Travelling... Keep Smiling...
We remain courteous to our customers and to one another at all times.
We acknowledge and attend to our customers promptly.
We create a professional impression through our appearance, behavior and working environment.
We provide accurate and complete information to our customers.
We make things happen for our customers in the shortest time possible.
We seek to exceed customer's expectations and bring a smile to their face each time we interact with them.
We would like to give our commendation to our Tour Leader Mr Don Yeo. He is a very responsible, most diligence and hard working leader we have met so far with all the CTC trips. His unreserved good recommendations on additional places to visit during our free time, good food to try and not forgetting the nice goodies and fresh friits to bring back to share with our friends and relatives. We loved his photos collages and slide shows, he managed to capture many interesting scenery, candid shots, and group photographs to add to our collection. We also like the games that he had played with the group which had certainly bring the group together. The food plentiful and delicious, the hotel accommodations are good without doubt. This is indeed one of the most memorable trip we have and we certainly look forward to have future trips with him. Our heartiest thanks and gratitude to Don. Warmest regards, A Happy and Abundance 2017 to all at CTC Travel.
From Steven Tan, Karen Kwok, Eugene and Sheryl.
We took a tour to Harbin with CTC on 22 Dec to 28 Dec 2016. Our tour guide throughout the trip was Mr Eric Yong. We are writing a Letter of Commendation on him. He went out of his way to take good care of us as we were 2 seniors unaccompanied by family or young people. He was always looking out for us, like crossing the road, and at Snow Town, helping us to climb up/down the slippery snow mountain slopes and up and down the mini bus which was really high with no steps! He even helped me with my hand luggage when it became quite a struggle for me as it was such a long walk from the hotel to the small buses terminus at Snow Town. Despite the extreme cold and other challenges along the way, it is with grateful thanks, especially to Mr Eric Yong, that we managed to complete the trip and fulfill our dream of going to such a challenging place in winter! Thank you, Eric! And thank you CTC! Warmest regards, Ms T Chai & Ms P Foo
Ms Teresa Chai / Ms Pauline Foo