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Keep Travelling... Keep Smiling...

Phone: 6216 3456 Email: enquiry@ctc.com.sg
WHY CTC TRAVEL

Service Values
(P.R.I.C.E.D)

POLITE
We remain courteous to our customers and to one another at all times.

RESPONSIVE
We acknowledge and attend to our customers promptly.

IMAGE
We create a professional impression through our appearance, behavior and working environment.

CORRECT
We provide accurate and complete information to our customers.

EFFICIENT
We make things happen for our customers in the shortest time possible.

DELIGHT
We seek to exceed customer's expectations and bring a smile to their face each time we interact with them.

COMPLIMENTS

I joined the below tour with my 6 other friends. On behalf of them, I would like to share with you our experiences with our tour leader Mr Ma Han Yao. We know him as Xiao Ma.

During the tour, no matter what difficulty he is experiencing, there is always a smile on his face. He is a jewel to your organization. Thank you for the program, we had the best tour guide, best itinerary, best tour leader, and a most enjoyable experience.

- Carol Wong (North Xinjiang & Silk Road, 3rd - 17th Oct 2014)


I would like to bring to your attention my sincere comments of the below tour conducted by Mr Jimmy Lau. I did observe the valuable characteristics displayed by him in all instances. He is caring and exhibits alertness in looking after the 42 members at every corner whilst on sightseeing. 

I deeply appreciate his many acts of kind concern over us and has discharged his duties faithfully, making every customer a smiling and satisfied one!

- Margaret Tan (Eastern Europe, 22nd Oct - 3rd Nov 2014)

 
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