Keep Travelling... Keep Smiling...
We remain courteous to our customers and to one another at all times.
We acknowledge and attend to our customers promptly.
We create a professional impression through our appearance, behavior and working environment.
We provide accurate and complete information to our customers.
We make things happen for our customers in the shortest time possible.
We seek to exceed customer's expectations and bring a smile to their face each time we interact with them.
I joined the below tour with my 6 other friends. On behalf of them, I would like to share with you our experiences with our tour leader Mr Ma Han Yao. We know him as Xiao Ma.
- Carol Wong (North Xinjiang & Silk Road, 3rd - 17th Oct 2014)
I would like to bring to your attention my sincere comments of the below tour conducted by Mr Jimmy Lau. I did observe the valuable characteristics displayed by him in all instances. He is caring and exhibits alertness in looking after the 42 members at every corner whilst on sightseeing.
Jointly accredited with: