Keep Travelling... Keep Smiling...
We remain courteous to our customers and to one another at all times.
We acknowledge and attend to our customers promptly.
We create a professional impression through our appearance, behavior and working environment.
We provide accurate and complete information to our customers.
We make things happen for our customers in the shortest time possible.
We seek to exceed customer's expectations and bring a smile to their face each time we interact with them.
My husband, myself and 5 friends had a wonderful, relaxing 12 days Scandinavia holiday (8 – 19 June 2016), led by the affable Mr Richard Loo. Richard is an experienced, patient, and funny tour manager. He is professional, and indeed a subject expert in Scandinavia, knowing those Nordic places at his fingertips. Richard’s sense of humour is superb, his laughter is contagious. He even poked fun of his own family name. He is such a down to earth, happy, easy-going, charismatic man, who just has this factor to make his passengers feel relaxed and enjoy wherever they are.
Eunice Chan-Wong (from the 7 “Mouseketeers” group)
11 July 2016
I really enjoyed myself on this trip. Tour Leader Simon and Tour Guide Grace provided excellent service. Simon is very patient, my cousin is late from shopping as he got the wrong timing but he waited patiently at the venue while we proceeded to the bus. It's very important to travel with a responsible and patient tour guide in a trip.
- Anna Tan (Hokkaido, 7 June - 14 June 2016)
Jointly accredited with: